Appalachian Council of Government’s Ombudsman Program
The SC Appalachian Council of Governments (SCACOG) serves the six-county Appalachian region (Anderson, Cherokee, Greenville, Oconee, Pickens, and Spartanburg counties). The Area Agency on Aging (AAA) is part of the SCACOG, and plans services to meet the needs of citizens age 60 and older, including those who are in skilled nursing homes or assisted living.
Volunteer Ombudsman/ Friendly Visitor
The primary function of a Volunteer Ombudsman is to be an elder care advocate for people in nursing homes or assisted living facilities. The volunteer educates residents/families about their rights, and helps residents find answers to their questions. Volunteers will be assigned to a facility that is conveniently located to them.
Volunteers can visit 7 days a week from 8 a.m. to 5.p.m. Hours can be flexible, depending on volunteer’s availability; minimum commitment of 4 hours monthly for one year. Training is held on two weekdays from 9:30 a.m. to 1 p.m. Lunch is provided. One-hour quarterly educational events are provided for volunteers.
Volunteers must have good communication skills and a concern for elderly.
PCE Coordinator: Beverly Dickson